Left helpless by Chief Rabbinate

Hello everyone

So long story short, Im living in Turkey which is mainly muslim and I’m a muslim too, but I deeply love and respect the jews of my country. My grandfather’s grandfather had to escape from a Russian Conflict during Ottoman Empire times and came to the city “Sivas” in Turkey. He was adopted by wealthy sephardic jewish family and received the surname “Buldu” which is included in 3,500 surnames used by jews list submitted to Spanish Holy Office. Since my genealogical tree is not going any further than my grandfather’s grandfather, we do not have much info or evidence about him and the family adopted him.

So I decided to ask for help from Chief Rabbinate of Turkey and I sent them an e-mail. There is only one person working there over the roots and I contacted her but she told me I’m not jewish and when she checked their records she couldn’t find anything. When I gave her more details about my family and I told her that I can travel to Istanbul to come visit the Chief Rabbinate but she said she doesn’t wanna assist me any longer. I actually felt sad because I told her that if they could verify I’d feel honored and very happy to celebrate the high holi days and other events together with the other jews. Im just sad and there is not even 1 other person in the entire country who can help me.